1. Introduction

Welcome to Acoaad Social Publisher, operated by Acoaad. Acoaad Social Publisher is an internal tool designed to manage, schedule, and publish content to Facebook and Instagram using Meta APIs and the Postiz hosted infrastructure. This Privacy Policy explains how we collect, use, process, and protect your data when you use our service.

2. Data We Process

To provide our scheduling and publishing services, we may process the following types of data:

• Basic account information provided by Meta.
• Your Meta account ID.
• IDs of connected Facebook Pages and Instagram accounts.
• Names and profile pictures of connected public pages and accounts.
• OAuth access tokens and granted permissions.
• Content selected by the user for publishing (e.g., text, images, and videos).
• Scheduling times, publishing status, and post IDs.
• Analytics and performance data permitted by the granted permissions.
• Technical logs necessary for security and error diagnostics.

3. Purposes of Data Use

We process your data strictly for the following operational purposes:

• Linking authorized Facebook and Instagram accounts.
• Scheduling and publishing content to your selected accounts.
• Tracking the success or failure of published posts.
• Displaying connected accounts and pages within the tool interface.
• Protecting the service and preventing abuse.
• Providing technical support and debugging issues.

4. Data Sharing and Protection

• No Data Selling: We do not sell your personal data to any third parties.
• Authorized Publishing Only: Content is published only to accounts and pages where you have granted explicit authorization and management permissions.
• Third-Party Processing: Data may be processed by Meta, Facebook, Instagram, hosting providers, our technical infrastructure, and Postiz strictly to the extent required to operate the service.
• Security: Access tokens and sensitive data are stored securely. They are never exposed to users or recorded in plain text in our system logs.

5. Data Retention and Deletion

We retain your data only for as long as necessary to provide the service or to comply with security and legal requirements. You have the right to unlink your accounts or request the deletion of your data at any time. For detailed instructions on how to remove our app's access and delete your data, please visit our User Data Deletion Instructions.

6. Amendments

We may update this Privacy Policy from time to time to reflect technical or legal changes. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@acoaad.com